Privacy

moss is run by 1001039001 Ontario Inc., an Ontario corporation, which is responsible for the information described here.

The app

What stays on your phone

• Which apps you choose to lock. Apple gives the app anonymous tokens for your choices, so even the app does not learn their names.
• How you use your phone: what you open, when and for how long.

What our server stores

• Your name and email address, from Sign in with Apple. Apple lets you hide your real email if you prefer.
• Which household you belong to, if you join one.
• The times your locks and shared sessions start and end, including when a session is left early or an emergency unlock is used. This is what lets a household see who is in.

What people in your household can see

• Your name, whether your phone is down, and whether it shows as "Not protected".
• When you leave a shared session early or use an emergency unlock.
• Never your apps, your usage or anything else on your phone.

Orders

• Payments are handled by Stripe. We never see or store your full card number. Apple Pay and Google Pay work through Stripe too.
• To fulfil an order we keep your name, email, shipping address and what you bought, for as long as tax and accounting rules require.

This website

• Cart: kept in your own browser until you check out.
• Visit counts without cookies: Cloudflare Web Analytics counts page views and where visits come from. It sets no cookies, does not track you across sites and does not build a profile of you.
• Google Analytics, only if you allow it: the first time you visit, we ask before loading Google Analytics. If you choose "Allow", it sets cookies and sends Google which pages you view, your rough location and your device type, so we can see how the site is used. If you choose "No thanks", nothing from Google loads. You can change your mind at any time with "Cookie settings" at the bottom of every page.
• Advertising: the site has no advertising trackers. Fonts are served from our own site.
• Hosting: the site is hosted on Cloudflare, which keeps standard server logs.

What we do not do

• We do not sell or rent personal information.
• We do not use your information for advertising.

Your choices

You can ask us to show you, correct or delete what we hold about you by writing to [email protected]. Deleting your account removes your name, email, household membership and session history from our server. Order records are kept only as long as the law requires.